Returns & Exchanges

At Snatched, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items remain in their original condition with tags attached to be eligible for processing.

Return Process

  • 1.
    Start Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.

  • 4.
    Get Snatched Again

    Once our team inspects your return, we will issue your refund or ship out your exchange item within 5-7 business days.