Returns & Exchanges
At Snatched, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items remain in their original condition with tags attached to be eligible for processing.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Get Snatched Again
Once our team inspects your return, we will issue your refund or ship out your exchange item within 5-7 business days.